Week 1 EOC: Great Customer Service

A time I've had great customer service, me and my family decided to go to Chili's and have a nice family dinner. We had a server named Josh, his personality was outgoing and friendly, he asked us what we wanted to drink, and brought all the right drinks out. Then we ordered our appetizers and dinner, he wrote it all down it took about 30 minutes to come out. Everything was right except for one of the meals and we let him know, he kindly said "sorry I'll get that fixed for you right away" he took it back and faster than you would think the right meal was out. At the end of our meals he came back and asked us if we wanted a desert on the house, and we decided sure why not? He apologized and we were thankful that we had such a great server. In the end he was friendly and worked with whatever our needs were, unlike some servers that get mad when a mistake is made. At the end of the day he fixed it and made our dinner great and enjoyable.